Volkswagen UK has felt the need to clarify a few things after being asked if they would join countries like Australia, China, Europe, Japan, New Zealand and the United States in carrying out a voluntary recall relating to the 7-speed DQ200 DSG transmission.
In short, the answer is: No!
“It is a problem that relates only to temperate countries with a high incidence of stop and start driving,” explained a VW UK spokesperson. “It requires a set of circumstances—humidity, temperature, dust and congested driving conditions—that we simply don’t see in the UK.
“We have robust systems in place to monitor potential problems and, although we have around 48,000 cars on the road equipped with DQ200 gearboxes, we haven’t seen any failures that we can attribute to this problem.”
Mechanically speaking, the specification of DQ200 transmission is the same for UK delivered cars as it is for models sold in Australia. There are country-specific software differences, though.
Volkswagen UK is at pains to point out that they have not received any complaints in line with the issues encountered in Australia. “The DSG mechatronics are programmed differently according to the country in which a vehicle will be sold,” a VW UK statement reads. “The issues recently experienced by some customers in Australia have not been repeated in the UK, nor indeed in other temperate countries.”
Volkswagen UK may very well be correct in their statement regarding the differing climate between the UK and elsewhere; we’re not suggesting it isn’t. However, prior to initiating their own voluntary recall Volkswagen Australia, too, fobbed off local complaints saying there were differences between Australia and other countries that had already issued recalls.